Visitor Guidelines

Visitor management 

1. In view of the COVID-19 situation, from 12 May 2020, all visitors to the FJC will be required to complete the online Visitor Registration Form and provide their details using the SafeEntry system before entry into the building. Visitors will also need to check out of the SafeEntry system when they leave the building. The enhanced precautionary measures are to augment contact tracing capabilities. The QR codes for both forms will be available at the entrance/ exit of the FJC.

2. All visitors are also required to undergo temperature screening at the entrance before entering the building.

3. Masks are to be worn in FJC premises at all times. However, during the course of court proceedings, to facilitate the proper administration of justice, you may remove your masks only when speaking or giving evidence in order for you to be clearly heard by all and to ensure accurate official recording of the proceedings.

4. You will be denied entry if you:

•  Are serving a Quarantine Order;
• Are serving a Stay-Home Notice;
• Are serving a Leave of Absence;
• Have been in contact with a confirmed or suspected COVID-19 case the last 14 days
• Are feeling unwell with fever and/or flu like symptoms (even mild ones).

5. Should you be denied entry and have a hearing scheduled in the FJC, please seek an adjournment of the hearing through a request on iFAMS or eLitigation (if you are a lawyer or if you are represented by a lawyer), or by email (if you are a litigant-in-person) stating the case number and the hearing date, together with the evidence that you are serving a Quarantine Order, Stay-Home Notice, Leave of Absence or a medical certificate (in accordance with the FJC Directions paragraph 162).

6. The following services will be provided remotely/offsite:

•  Case specific enquiries on Divorce/Originating Summons related matters (including Certified True Documents and case search);
• Collection of Certified True Documents, Grounds of Decisions and Notes of Evidence;
• The Commissioners for Oaths (CFO) services will be closed, except for those who have fixed an appointment through the Legal Registry;

Please contact us at FJCOURTS_Family_Registry@FJCourts.gov.sg.

7. To minimise the time spent in public areas, instead of visiting us, you are encouraged to use our website, e-services, call or write to us where possible.

8. Safe distancing measures such as spacing out queue lines and seats at waiting areas have been put in place to minimise the risk of infection.

9. We thank you for your understanding and cooperation.

The security is similar to that at airports. When you enter, your bags are scanned and you walk through a screening gate. 

Any items that may be used as weapons (e.g. knives, corrosives, flammables, toxic substances, sharp tools) are not allowed within the FJC’s premises. Anyone found in possession of any of these items will be handed over to the police.

Visitors should be properly attired. Visitors dressed in singlets, shorts, slippers or other inappropriate attire may not be allowed into the FJC premises.

Examples of appropriate dressing include smart casual wear, office wear and traditional dress (please see illustrations below). Visitors who are dressed in a manner that is indecent or offensive, may be prohibited from entering the courthouse.

Source: Text and photos by State Courts, Singapore

The Court is a place where decorum appropriate to the location of the Court as a building for the administration of justice, must be observed. The officers of the Court, as well as the security personnel have a responsibility to preserve the security of the premises (including the public areas) and to ensure that members of the public behave in an appropriate manner (for example, no loitering or picnicking) at the premises so as to uphold the decorum of the Courts.

Strictly no photography or video recordings
Photography and video recordings are strictly not allowed within the FJC’s premises, so as to protect the privacy of litigants, potential litigants and their family members.

Mobile phones with cameras
You may bring your mobile phones, even those with cameras, into the FJC. Remember not to take photos with your mobile phone. If you do, security will have to confiscate your phone.

Safe keep of cameras and recording devices
You will be asked to safe keep your camera and video/audio recording devices at the security counter when you enter. You can retrieve them on your way out.

Looking for a specific registry or courtroom? Go to the floor-by-floor directory.

Only drinking water is allowed within the court premises (e.g. inside a courtroom). Food and drink vendors are available nearby.

1. Please switch for all mobile and other beeping devices before you enter the courtroom as these may disrupt the proceedings.
2. Enter the courtroom silently and bow to the Judge as a sign of respect before proceeding to your seat. A security officer will take down your particulars.
3. Silence must be observed at all times during the hearing and visitors are not allowed to address the court.
4. You may leave the courtroom at any time during the hearing. As a sign of respect, visitors usually bow to the Judge just before leaving the courtroom.

Self-represented parties may wish to read the  User Guide: Rights and Responsibilities of Self Represented Parties in Civil Proceedings (1.51 MB).

Do note that members of public are not allowed to sit-in for FJC hearings.